1. WHO WE ARE

The electronic commerce portal aceitesheraldo.com is a website managed by Aceites Heraldo SL (hereinafter, “the provider”) with address in Madrid.

Among the services it provides include the sale of products, the blog application and promotional communications.

2. WHAT DATA WE COLLECT

We collect information and personal data from page visitors and users of our services.

In certain sections of the web, personal data is requested, such as name and email or payment and billing information, necessary for the provision of our services and to respond to the communications received. We may also receive additional information provided by users through contact forms, emails or calls.

In addition, we collect other anonymous information automatically recorded while browsing the website, such as IP address, browser data, session statistics… which may also be included in tracking cookies (more information can be obtained in our policy of cookies).

3. USE OF INFORMATION

The data we collect is used for a number of uses, including:

The proper functioning and optimization of the website.
Respond to requests for information and questions about our products and services.
Create an account on the platform.
Process purchases made through the online store.
For sending promotional information.
The identification and resolution of technical problems and incidents.
Analyze and improve our products and services.
For other uses required for legal and administrative purposes, such as tax calculations.

4. DATA SHARED WITH THIRD PARTIES

This website includes applications and functionalities that depend on third parties, and may not be hosted on our servers, such as those related to the buttons to share content on social networks. These functions may collect information from the portal user, such as their IP address and browsing history, as well as use cookies.

Specific information on the statistical functions of the page can be found in the section called Google Analytics of this same policy.

Card payment gateways and PayPal may also request and obtain user information, as well as the destinations of links to third-party pages. Specifically, the information required to process or support the payment, such as the purchase total and billing information. Any data provided in them are governed by their respective privacy policies.

Sometimes we may share data with other companies for the uses indicated above, such as the providers through which we provide our services (for example, the parcel service that handles the delivery of products). These providers maintain a contract with Aceites Heraldo to use the data only in the scope of the provision of our service, and offering similar guarantees to those of this privacy policy.

We may also transfer personal data to government agencies in order to comply with a legal obligation under applicable law, or to respond to valid legal process, such as a search warrant, court order, or subpoena, or for the exercise of our rights or for the protection of those of third parties, provided that we consider that said interest is not overridden by that of the user or their fundamental rights and freedoms.

5. DATA SECURITY

The website www.aceitesheraldo.com is hosted on the servers of the company Hospedaje y Dominios. For similar reasons, the provision of the subscription service by email and sending the newsletter is carried out from its facilities. It is a company of Spanish origin with facilities located in the same country.

Said structure adheres to the principles of “Safe Harbor”, in accordance with Decision 2000/520/EC of the Commission of July 26, 2000, which makes it an entity with an adequate level of protection. for the purposes of the data protection regulation.

In addition, Aceites Heraldo has implemented appropriate technical measures to protect the personal data of its users against loss, unauthorized access, alteration or destruction, etc.

6. RIGHTS OF THE USER

The user has the following rights regarding their personal data:

Access, rectify or delete your information.
Restrict or deny the processing of data, temporarily or permanently.
Object to processing or object to the processing of your personal data for direct marketing purposes.
Request data portability, that is, receive a copy in electronic format.
These rights can be exercised by contacting Aceites Heraldo, by writing to the postal address Ctra Boadilla 75, Boadilla del Monte, 28220 Madrid (Spain) or the email address info@aceitesheraldo.com.

7. CONSERVATION OF DATA

We retain users’ personal data only for as long as necessary to provide our services and for legitimate and essential business purposes.

Subsequently, and unless required by law, this data will be deleted or made anonymous so that the user cannot be identified, if technically possible.

8. ANTI-SPAM POLICY

The provider declares itself completely against the sending of unsolicited commercial communications and any type of conduct or manifestation known as spam, it also declares itself committed to the fight against this type of abusive practices.

For the same reasons, the registration process must not be used to register email addresses of outsiders without the express consent of the affected persons. As a countermeasure to this practice, the website implements a double opt-in mailing list that requires explicit confirmation by the owner of the email account indicated as the subscription address, before receiving email communications.

In the event that a user still receives communications from this website without having registered, or without having given his express consent to said registration, he can cancel the subscription from the links provided in the communication itself.

In addition, the user can contact us through the means indicated above or through the contact form that is maintained on the website, both to communicate what happened and to request the immediate removal of their data from our system.

9. GOOGLE ANALYTICS

Google Analytics is a statistical data analysis service provided by the company Google.

Google Analytics uses cookies to help this website analyze statistical data on the use of the website (total number of visits, most viewed pages, etc.). The information generated by the cookie (including your IP address) will be directly transmitted and stored by Google on its servers. Google will use this information on our behalf with the purpose of generating statistical information on the use of aceitesheraldo.com, Google will not associate your IP address with any other data it has. Google may transmit said information to third parties when required by law, or when said third parties process the information on Google’s behalf.

For more information about cookies, visit our cookie policy.

10. UPDATE OF THE PRIVACY POLICY

In the future we may make changes to this privacy policy, which will take effect as soon as they are notified by any means, including notices on the website itself.